Refund Policy
Effective Date: 01/09/2025
Company: Webito Future Tech s.r.o.
1. General Policy
We strive to ensure customer satisfaction. This Refund Policy applies to all purchases of our SaaS services (AI-powered website builder and related digital products).
2. Subscriptions
- Monthly Subscriptions: Non-refundable once a billing cycle begins. You may cancel anytime to avoid future charges.
- Annual Subscriptions: Eligible for a full refund if cancellation is requested within 14 days of the first purchase, provided the service has not been significantly used.
3. Digital Services
All services are delivered digitally and made available instantly upon payment. By accessing or using the service after purchase, you acknowledge that the right to withdraw may be waived under EU law for digital content.
4. How to Request a Refund
Refund requests must be sent to billing@[yourdomain].com with your account details and payment reference. Approved refunds will be processed within 10 business days via the original payment method.
5. Exceptions
Refunds will not be granted if:
- The service has been substantially used.
- Refund request is made after the 14-day period for annual plans.
- The account has violated our Terms & Conditions.
6. Contact
For questions regarding this Refund Policy, please contact:
Email: [email protected]
