A commerce engine your team and AI agents can actually run
Webito exposes its complete operational engine as MCP tools with granular per-employee permissions, automated email order capture, and human approval safeguards — letting your team delegate daily busywork to AI assistants safely.
What autonomous agents do on Webito
Autonomous Order Capture
Extract messy purchase orders from inbound emails and PDFs, fuzzy-match items to catalogue SKUs, and generate verified draft orders automatically.
Orders, Fulfillment & Refunds
List, inspect, and advance order statuses, dispatch shipments, add order notes, and trigger refunds with interactive approval gates.
Catalogue & Stock Synchronization
Create and update products, adjust variant-level inventory, manage taxonomies, and sync stock across channels without manual data entry.
B2B Wholesale & Quote Negotiation
Manage corporate accounts, price custom quotes, set volume-based discount tiers, and adjust B2B credit limits.
Scoped Team MCP with RBAC
Issue personal MCP tokens for each employee. Agents execute strictly within their owner's role permissions — zero god-mode keys.
Automated Tax & E-Invoicing
Determine EU destination VAT, track OSS thresholds, validate VIES VAT numbers, and generate EN 16931 e-invoices silently in the background.
80+ Canonical Admin Tools
Access discounts, coupons, automation rules, customer support tickets, content pages, and store settings via the full admin MCP surface.
Frictionless Autonomous AI Shopping
Equip your store with an open, machine-ready standard so customer AI assistants and procurement bots can discover products, request bulk quotes, and complete orders with zero friction.
How the Agentic Architecture Works
Webito connects the operational power of a multi-tenant commerce engine directly to AI agents via the Model Context Protocol (MCP). Every staff member can mint scoped MCP credentials reflecting their exact role. When an agent calls an admin tool, Webito's policy pipeline validates tenant isolation, checks RBAC permissions, and routes high-risk operations to human approval gates. Incoming orders from emails are automatically parsed and structured into draft orders without human data entry.
Frequently Asked Questions
What 'Agentic Commerce' means on Webito, in practice.
No. Webito exposes its actual operational microkernel as 80+ canonical MCP tools. Your agents invoke the exact same services that power the merchant dashboard — updating inventory, capturing orders, and issuing refunds directly.
Instead of sharing a single dangerous admin key, each employee creates their own scoped MCP token. The authorizer dynamically restricts the agent's available tools to the permissions of that employee's role (e.g. support, catalog manager, or warehouse clerk).
Inbound customer emails and PDF attachments are ingested automatically. AI models extract line items and buyer details, fuzzy-match them against your active product catalog, apply B2B tiered pricing, and generate structured draft orders ready for instant review.
Webito's 3-tier policy engine evaluates Tenant isolation, RBAC permissions, and Approval policies on every tool call. Irreversible or high-risk mutations (like order cancellations or large refunds) pause execution until an authorized merchant approves the action.
Your store provides a machine-readable shopping channel. When a customer instructs an AI assistant (like ChatGPT or an enterprise procurement bot) to buy something, the AI checks stock, requests B2B quotes if needed, and completes a guest order using the delivery details — returning a secure payment link to the buyer.