The order management architecture is designed to consolidate every post-purchase operation into one dashboard. Administrators can seamlessly draft manual orders on behalf of corporate clients, process partial or full refunds against the original gateway, and trigger automated systemic workflows based on precise order state transitions. By unifying retail and wholesale order flows, the platform eliminates the need to cross-reference multiple tools to understand a single customer's purchase history.
Unified order list
Consolidate all incoming orders within a unified administrative view, irrespective of the underlying payment method. Whether a transaction originated via a Stripe credit card charge, a Mollie iDEAL transfer, or a manual B2B invoice, the processing pipeline remains strictly standardized.
Fulfilment and shipping
Mark items as fulfilled, generate packing slips and print shipping labels. Carrier plugins pull live rates and tracking directly into the order.
Invoices and credit notes
Invoices are generated automatically from orders. Raise credit notes for refunds or partial returns. For B2B buyers, invoices follow EN 16931 and Peppol structure.
Assisted order capture
Create and negotiate orders on behalf of your customers directly from the administrative dashboard. This capability is particularly critical for high-touch telephone sales, bespoke B2B quoting, and corporate account management where self-service checkout is insufficient.
Automation rules
Leverage the automation engine to execute consequential actions whenever an order transitions between distinct operational states. Automatically dispatch branded email notifications, decrement variant-level inventory, or re-classify customer segments based on their purchase activity.
This page explains how the platform behaves. It is not tax advice: your registrations, filings and thresholds remain your responsibility, and your accountant should confirm your specific position.