Webito determines VAT per order line from three inputs: the destination country, the product's tax category, and whether the buyer is a consumer or a VAT-registered business. Consumer sales inside the EU use the destination member state's rate once you exceed the €10,000 EU-wide distance-selling threshold; sales to businesses in other member states whose VAT number validates against the EU VIES registry are treated as intra-community supplies under reverse charge, with zero VAT charged and the appropriate note on the invoice.
Rates follow the destination, not the store
A single store-wide tax rate stops being correct the moment you ship across a border. Webito resolves the rate at order time from the delivery country and the product's tax category, so reduced-rate goods such as books or certain foodstuffs are charged at that country's reduced rate rather than a flat standard rate you set once and forgot. Rates and categories are editable, because national rate tables change and your accountant will occasionally disagree with a default.
Business buyers are verified, not trusted
Reverse charge only holds up if the buyer's VAT number is genuinely valid at the time of supply. Webito validates numbers live against the EU VIES registry and records the result on the order, so the zero-rating on that invoice has evidence attached. Where validation fails, the order falls back to charging VAT rather than silently zero-rating a supply you cannot defend.
The paper trail is generated, not assembled
Every order carries the determination that produced its tax lines: the rate used, the category matched, the buyer status applied and the VIES result recorded. Invoices and credit notes are generated from that same data as structured documents, so what you charged, what you invoiced and what you declare all originate from one source instead of three.
Where the platform stops
Webito determines and documents; it does not register you or file on your behalf. Your VAT registrations, OSS enrolment and periodic returns stay with you and your accountant. What the platform removes is the manual work of deciding rates per order and reconstructing the numbers at the end of a quarter.
This page explains how the platform behaves. It is not tax advice: your registrations, filings and thresholds remain your responsibility, and your accountant should confirm your specific position.