MCP Agent feature is now added to StorefrontLearn more →

AI Order Capture: Automated Inbound Order Processing

September 9, 2026


Transforming B2B Order Intake with AI

In wholesale, distribution, and high-velocity commerce, buyers regularly send orders as PDF purchase orders, Excel spreadsheets, scanned invoices, or chat transcripts. Webito's AI Order Capture eliminates manual data entry completely.

1. Inbound Extraction Pipeline

  1. Document Ingestion: Staff upload the order document (PDF, image, or text payload) or configure automatic inbound email forwarding.
  2. Visual & Structural Parsing (OCR & Vision AI): The pipeline parses multi-page tables, row items, product SKUs, units of measure, and custom buyer item notes.
  3. Catalog & SKU Matching: Extracted items are reconciled against your active product catalog, assigning a verifiable confidence score to each detected item.
  4. Customer Identification: Corporate buyer details, tax IDs, or phone numbers are matched to existing customer and company records.
Human-in-the-Loop Verification

To protect financial integrity, extracted payloads are created as "Draft Orders". Store operators review the matched lines and finalize the transaction with a single click.

2. Key Business Benefits

  • 90% Faster Order Intake: Large wholesale orders with dozens of lines are processed in seconds rather than tens of minutes.
  • Zero Transposition Errors: Eliminates typos in product codes, item counts, and unit rates.
  • ERP Export Ready: Validated orders integrate seamlessly into warehouse picking queues and accounting software.